Find your answers here
Does it remove bacteria and viruses?
Yes! The UV sterilization technology kills 99.9% of bacteria and viruses, ensuring your drinking water is safe from harmful microorganisms
Does this filter remove chlorine, heavy metals, and limescale?
Yes! Our 8-stage filtration system is designed to eliminate chlorine, heavy metals (lead, mercury, etc.), and limescale, giving you healthier water.
How often do I need to replace the filters?
Every 3-6 months, depending on water hardness.
Can I use the Lavuna filter with any faucet?
The Lavuna UV Water Purifier fits most standard faucets. It comes with multiple adapters for easy installation. However, it may not be compatible with pull-out, spray, or sensor taps.
How do I install the Lavuna Water Purifier?
It’s quick and easy! Simply:
- Attach the purifier to your faucet using the included adapters.
- Turn on your tap and select purified water mode.
- Enjoy clean, safe water instantly!
No plumber or special tools required.
Does it need electricity to work?
No! The filtration system operates without electricity.
Can I use hot water with the Lavuna purifier?
No, the filter is designed for cold and lukewarm water only (0-45°C). Using hot water may damage the filtration system.
Where do you ship to?
We ship to the UK, Europe, USA, and Australia. Shipping times vary depending on location.
How long does shipping take?
UK & Europe: 5-10 business days
USA: 5-10 business days
Australia: 5-12 business days
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not 100% satisfied, simply contact us within 30 days of receiving your orderfor a full refund.
What if my product arrives damaged?
If your purifier or filters arrive damaged or defective, please contact us immediately with photos, and we’ll send you a replacement at no extra cost.
Couldn't find your answer?
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